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EMS World Expo Quick Take: Saving our providers

Violence prevention in EMS

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Nelvin C. Cepeda/The San Diego Union-Tribune/TNS

LAS VEGAS 鈥 EMS personnel face unique occupational challenges, including the risk of assault from patients, family members and bystanders. In a presentation at EMS World Expo, Brian Maguire, PH, MSA, EMT-P, explored a multifaceted approach to violence prevention.

Memorable quotes

Following are memorable quotes from Dr. Maguire.

  • 鈥淲e respond to people in the worst moments of their lives. An assault against us is one of the worst moments in our lives.鈥
  • 鈥淚f our life is at risk, our partner鈥檚 life is at risk or our patient鈥檚 life is at risk from some violent person, we should feel we can take our self-defense into our own hands and stop that person.鈥
  • 鈥淚t鈥檚 not part of the job 鈥 it shouldn鈥檛 be part of the job 鈥 and we have to report it.鈥

Top takeaways

With violent attacks against medics rising, Dr. Maguire shared insights into how to protect providers in the field.

鈥淲e can take control of our own risks and reduce our own risks,鈥 he shared, pointing to success stories in which EMS organizations have identified a risk to providers (e.g., ambulance crashes) or the community (e.g., pediatric drownings), and implemented strategies to reduce the risk.

Following are the top takeaways from the presentation.

1. Diversify training

Dr. Maguire identified four different types of perpetrators who assault healthcare providers:

  1. Those with no association to the organization (e.g., a person who steals drugs from the ambulance)
  2. A customer or patient (e.g., a patient, a patient鈥檚 family member or a bystander)
  3. A current or former employee (e.g., someone who has been fired)
  4. Someone with a personal connection to the victim (e.g., a former spouse, partner)

These scenarios require different types of prevention, Dr. Maguire stressed.

Similarly, different groups of people are at different risk levels, he noted, sharing female providers are assaulted more frequently than male providers. If one group has different risk than another, when thinking about interventions, can鈥檛 use the same for everybody, he said. This also means these cases are not random 鈥 or males and females would have the same risk. Therefore, we can predict and prevent these assaults.

2. Agency violence prevention strategies

Dr. Maguire shared four Es agencies can use to prevent violence against providers:

  • Education. Training in de-escalation, self-defense, situational awareness
  • Engineering. Equipment, e.g., body-worn cameras, ballistic vests, pepper spray, chemical sedation, electronic tracking, easier reporting methods
  • Enactment & Enforcement. Judicial penalties, dispatch policies, on-scene safety policies, agency policies, collaboration with law enforcement, community awareness

3. Personnel safety tips

Dr. Maguire encouraged attendees to regularly attend training and shared safety tips, including establishing a phrase to cue other responders to a threat. An innocuous flag phrase, for example, 鈥淐an you give me a hand with the blue bag,鈥 can signal to your team that your safety is in danger, and to leave the scene.

4. Research needed

One barrier to reducing attacks against EMS personnel is the lack of published research into violence prevention. While many agencies with the best of intentions have tried different interventions, without publishing the results of their efforts, it leaves others reinventing the wheel, trying strategies that might have little benefit, Dr. Maguire stressed.

A long-term solution to violence must be evidence-based.


Kerri Hatt is editor-in-chief, 草莓影视, responsible for defining original editorial content, tracking industry trends, managing expert contributors and leading execution of special coverage efforts. Prior to joining Lexipol, she served as an editor for medical allied health B2B publications and communities.

Kerri has a bachelor鈥檚 degree in English from Saint Joseph鈥檚 University, in Philadelphia. She is based out of Charleston, SC. Share your personal and agency successes, strategies and stories with Kerri at khatt@lexipol.com.