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Moving into a leadership role can be an exhilarating and proud moment; it can also be a daunting one. Whether you’re paid or volunteer, working for a department large or small, all new leaders face similar career development opportunities and administrative challenges. To be a successful new leader, you will need to identify the support systems, processes and tools to maximize the opportunities and clear the hurdles.

²ÝݮӰÊÓ’s Leader Playbook is one such tool to increase your effectiveness as a new leader, helping enhance your leadership KSAs, develop trust among your medics, and build your confidence. The Playbook offers a wealth of resources as you grow into your position of authority and move beyond basic management and supervision skills to lead and inspire with integrity and passion.

The Leader Playbook spotlights the most vital areas of growth and responsibility for new EMS leaders, focusing on how you can be a servant leader, support department policies and create a culture that fosters continuous improvement among all members, including yourself. Learn from other new leaders featured in profiles or interviews, sharing their stories of continuous leadership improvement. Connect and collaborate with your peers to expand your network, elevate your leadership profile and learn best practices to navigate the most common leadership quandaries and opportunities.

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Gordon Graham: Today’s first responders need more than a transactional relationship with their superiors
The books were used to illustrate key concepts, support the speaker’s principles or to call on other leaders to be lifelong learners
Laurie Thiel shares strategies for addressing unproductive meetings and boosting productivity in EMS workplaces
Carly Strong, COO, SEMSA/Riggs Ambulance: “Take every opportunity’
Dr. Julia DiGangi challenges EMS leaders to navigate emotional pain and uncertainty with self-awareness and strategic emotional management
Lessons learned from a fatal duck boat incident in Table Rock Lake, near Branson, Missouri
When good people get involved in high-risk, low-frequency events, you are much more likely to make a mistake; listen to learn why ongoing training is key for responders
Practice self-care and do the work on the front end so you have more to give on the back end
It’s hard to sit back and watch when so much work needs to be done, but your team needs stability, not more chaos
A background investigator can learn a lot about a person by simply looking at their social media accounts