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Ala. officials reject hospital鈥檚 response time fine appeal

The Decatur Morgan Hospital was fined $5,000 and penalized for failing to meet response time requirements

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Photo/Decatur Morgan Hospital

By Bayne Hughes
The Decatur Daily

DECATUR, Ala. 鈥 The Decatur City Council on Monday stuck with a previous promise that it would not overturn any further penalties against Decatur Morgan Hospital鈥檚 ambulance service for its failure to meet the city鈥檚 response time requirements.

The council voted 2-1, with Councilman Carlton McMasters abstaining, to reject Decatur Morgan Hospital鈥檚 appeal of a $5,000 fine for failure to meet the city鈥檚 requirements in the police jurisdiction during the first quarter of 2024. Councilman Billy Jackson was absent.

The ambulance service received the penalties because it responded to only 82% of its calls in the police jurisdiction within 13 minutes during the first three months of 2024.


Decatur Morgan Hospital EMS received a fine and penalty for failing to meet response times

A city ordinance requires that the ambulance service respond to at least 90% of police jurisdiction calls within 13 minutes in each quarter. The police jurisdiction is an area 1 1/2 -miles outside the city limits in which the city provides police, fire and EMS protection while enforcing building regulations.

In June, the Ambulance Regulatory Board unanimously upheld the fine assessed by Chris Phillips, Decatur Fire & Rescue medical services coordinator, and approved a points penalty on his recommendation.

The hospital appealed the fine, and Chief Executive Officer Kelli Powers said Monday that they accept the points penalty.

Powers and hospital EMS Director Tyler Stinson tried unsuccessfully to get the council to uphold the appeal. Stinson said the ambulance service improved in the following months so it鈥檚 now making the required response times in the city and PJ.


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鈥淲e made improvements with our posting plan,鈥 Stinson said of the placement of ambulances in key spots around the city to improve response times.

Powers pointed out that the ambulance service was 鈥渉aving the same personnel problems that other EMS are鈥 at the time.

鈥淲e鈥檙e paying a lot of overtime and, if you could just help us with the $5,000, we would appreciate it,鈥 Powers said. 鈥淲e kept all of our points. We just want to do the right thing, and we鈥檝e made all of our times since then.鈥

Accumulating 26 points within two years would trigger a requirement that the EMS coordinator recommend revocation of an ambulance service鈥檚 license to operate, a decision that ultimately is up to the City Council.

Stinson attributed some of the problems to icy weather during the quarter. He said they had an unusually high call volume in January.

This was the second time for the hospital to appeal a fine since starting EMS coverage in the city in 2021. The council granted the hospital鈥檚 appeal after it failed to make its time in the police jurisdiction in the fourth quarter of 2022.

Council President Jacob Ladner said at the time he wouldn鈥檛 grant another appeal if the hospital EMS failed again, and he stuck to his word Monday even though he said Decatur Morgan Hospital 鈥渋s doing an exceptional job.鈥

He said he hadn鈥檛 received a single email with a complaint after receiving email complaints daily before the hospital began an ambulance service.

鈥淚 hate to do this 鈥 maybe there needs to be some work done on the ordinance to make it easier for them 鈥 but we have an ordinance we need to stick by,鈥 Ladner said.

Ladner said if hospital officials want the ordinance to change, they need to work with the Decatur Fire & Rescue, the city鈥檚 Legal Department and the ARB to make adjustments.

鈥淥therwise, it is what is, and we need to enforce it,鈥 Ladner said.


Decatur Morgan Hospital EMS is appealing a second response time fine since their service started in 2021

Councilman Kyle Pike voted with Ladner to reject the appeal. While he said he鈥檚 also pleased with the hospital鈥檚 ambulance service, Pike said he thinks the council needs to enforce its ordinance.

鈥淎t their first appeal, it was pretty openly discussed that we will have to hold them up to our standards and the vote reflected that,鈥 Pike said. 鈥淚t鈥檚 not anything I want to have to do.鈥

Pike said conversations between Decatur Fire & Rescue and the hospital will continue 鈥渁bout how they can better their service and response times will reflect that.鈥

Councilman Hunter Pepper, who works for Jefferson County EMS, was alone on the council in voting to grant the appeal.

He said the staffing situations that EMS are currently facing and the number of non-medical and medical calls in their runs should be factors in the final decision on whether to penalize an ambulance service.

鈥淭here should be standards they鈥檙e held accountable to, but certain situations should be factored into the decision,鈥 Pepper said.

Pepper said he 鈥渟truggled with fining鈥 the hospital 鈥渨hen they鈥檙e already suffering enough without employees.鈥

Ladner said the ambulance service can ask the EMS coordinator for an exception on a call, but it didn鈥檛 make any request during the first quarter.

Powers said she understands where the council is coming from because they have an ordinance to uphold.

鈥淲e were thinking that some of these were during the ice storm, and they might forgive us on that,鈥 Powers said. 鈥淲e don鈥檛 make money on the ambulance service.鈥

Powers said she thinks police jurisdiction response times will improve now that the hospital EMS expanded its coverage to all of Morgan County in July.

鈥淭hat means more trucks and more staff,鈥 she said.

Stinson said his EMS now has eight trucks during the day and four at night in the city and five trucks in the day and three at night in the county. Each truck usually carries a paramedic and an EMT, although occasionally it will have two paramedics.

He said they鈥檙e currently able to staff every truck as planned unless there鈥檚 an employee who misses because of sickness or a personal issue.

(c)2024 The Decatur Daily (Decatur, Ala.)
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