Quality Assurance
Lessons learned from implementation of a telestroke program
Leveraging data for operational excellence
A commitment to EMS excellence establishes a lasting reputation of respect, reliability and integrity
Data visualization illuminates patterns and connections, allowing providers to tell a story and direct actions to improve care and performance
Make a strategy and pick the tactics for your agency to improve its 12-lead EKG use for patients with non-traumatic chest pain
Three Just Culture behavior categories provide a launching point for action steps and EMS quality improvement
Does your agency鈥檚 quality assurance program practice the principles of Just Culture and learn from errors to influence improvement?
The journey to Mission: Lifeline recognition for Paramedics Plus improved the STEMI system of care through better data capture, communication and trust
The survey looks at current quality improvement practices and use of data within those practices
Improvement science helps leaders understand why there are changes in performance
Unless EMS leaders can explain 鈥渨hy鈥� to the millennial workforce, any quality improvement process is doomed
Improvement success comes from making the Model for Improvement a normal, regular System 1 part of the EMS organization
The goal of EMS quality improvement should be the efficient correction of inappropriate practices and behaviors, not exacting vengeance
Highly detailed and specific protocols might create better employees but they don鈥檛 create better providers
Learning from my errors, however uncomfortable, is an essential part of my continuous improvement as a paramedic
Follow these tips to improve patient outcomes in sudden cardiac arrest
Progressive discipline, mandatory reporting and regular performance evaluations can improve the quality of patient care
EMS agencies are invited to test and comment on proposed measures for stroke patient assessment, care and transport
Experts to discuss how to benchmark performance and guide quality improvement with data during July 28 EMS Focus Webinar
Capnography has revolutionized prehospital patient care and assessment should be part of every EMS system
10 webinars, led by an expert on each of the measurement domains, engaged EMS providers and received input from the community
The EMS Compass Initiative kicked off on Monday with two open webinars, and will feature eight more this week
Free EMS courses provide education, experience and relationships that will enhance your career
Learn how this national project will improve systems of care through the development of system outcomes, benchmarks, and processes
What was the process for building outcomes for all the different EMS models in the U.S.? Listen to this clip of Nick Nudell explaining how performance measures are structured
Follow this five-question framework to set the direction for your agency鈥檚 future, watch the system, and support vital processes
As you build a dashboard of vital measures for your system, keep in mind the vital functions in your system which, if they failed, would have a major negative impact
The simple yet powerful Model for Improvement holds the key to making real changes to an EMS organization
We must have communication practices that encourage people to speak about concerns, and encourage others to hear those concerns and give them due consideration
AMR follows collaborative process to identify treatments, assessments that make the most difference to patient health and satisfaction
Chris and Kelly also talk about a recent officer-involved shooting in Ferguson, Mo. that resulted in the fatality of a teenager