/patient-care-compassion Patient Care & Compassion en-US Wed, 06 Nov 2024 15:19:45 GMT /legal/balancing-care-and-collaboration-key-lessons-from-ems-and-law-enforcement-interactions Real-world case studies from EMS Lawyer Doug Wolfberg reveal critical takeaways for EMS providers working alongside law enforcement Wed, 06 Nov 2024 15:19:45 GMT /legal/balancing-care-and-collaboration-key-lessons-from-ems-and-law-enforcement-interactions /community-paramedicine/the-hidden-risks-of-emotional-attachment-in-community-paramedicine 6 intentional ways to reduce the emotional burden on patients and paramedics Fri, 25 Oct 2024 15:17:01 GMT /community-paramedicine/the-hidden-risks-of-emotional-attachment-in-community-paramedicine /patient-assessment/one-for-the-road-do-you-know-your-in-police-custody-red-flags Steve Whitehead shares some important evaluation signs Wed, 16 Oct 2024 14:03:46 GMT /patient-assessment/one-for-the-road-do-you-know-your-in-police-custody-red-flags /legal/balancing-care-and-collaboration-key-lessons-from-ems-and-law-enforcement-interactions Real-world case studies from EMS Lawyer Doug Wolfberg reveal critical takeaways for EMS providers working alongside law enforcement Wed, 06 Nov 2024 15:19:45 GMT /legal/balancing-care-and-collaboration-key-lessons-from-ems-and-law-enforcement-interactions /community-paramedicine/the-hidden-risks-of-emotional-attachment-in-community-paramedicine 6 intentional ways to reduce the emotional burden on patients and paramedics Fri, 25 Oct 2024 15:17:01 GMT /community-paramedicine/the-hidden-risks-of-emotional-attachment-in-community-paramedicine /patient-assessment/one-for-the-road-do-you-know-your-in-police-custody-red-flags Steve Whitehead shares some important evaluation signs Wed, 16 Oct 2024 14:03:46 GMT /patient-assessment/one-for-the-road-do-you-know-your-in-police-custody-red-flags /patient-transportation/medical-transportation-as-customer-service It might not be a heart-pumping adrenaline-filled role, but wheelchair van drivers provide patients a safe ride on their journey to health Thu, 10 Oct 2024 15:42:47 GMT /patient-transportation/medical-transportation-as-customer-service /ems-advocacy/is-regression-our-path-forward Matt Zavadsky challenges EMS system design Tue, 01 Oct 2024 15:53:42 GMT /ems-advocacy/is-regression-our-path-forward /substance-abuse/support-for-harm-reduction-by-community-ems “As healthcare professionals, it is not the purview of EMS providers to judge our patients. It is our job to care for them” Tue, 01 Oct 2024 15:12:01 GMT /substance-abuse/support-for-harm-reduction-by-community-ems /stroke-care/study-finds-black-stroke-patients-face-delays-lower-rates-of-prehospital-notification Data from 600,000 stroke patients nationwide shows EMS providers were 20% less likely to give prehospital notification for Black patients Wed, 11 Sep 2024 19:47:23 GMT /stroke-care/study-finds-black-stroke-patients-face-delays-lower-rates-of-prehospital-notification /ems-advocacy/articles/patient-care-advocacy-are-powerful-bedfellows-axzh9Qn6ES3quWFp/ Jimmy Kimmel's story reminds us of the breadth of EMS' commitment to our patients Fri, 30 Aug 2024 16:21:43 GMT /ems-advocacy/articles/patient-care-advocacy-are-powerful-bedfellows-axzh9Qn6ES3quWFp/ /patient-care/articles/lets-get-personal-Yrkoag1E785X7szv/ 5 tips for connecting with patients and their families Fri, 23 Aug 2024 15:05:23 GMT /patient-care/articles/lets-get-personal-Yrkoag1E785X7szv/ /patient-care/articles/when-crew-dynamics-disrupt-patient-care-M05HhxELBm2mG0oI/ 5 insidious partner issues to avoid so that patients feel safe in our care Fri, 23 Aug 2024 14:31:23 GMT /patient-care/articles/when-crew-dynamics-disrupt-patient-care-M05HhxELBm2mG0oI/ /patient-care/articles/6-ways-to-quickly-build-patient-trust-u45bXzG5HeomCslG/ Gaining patients’ confidence can be achieved by deliberate actions, like connecting with caregivers, as well as small subtleties, like body language and facial expressions Fri, 23 Aug 2024 14:10:58 GMT /patient-care/articles/6-ways-to-quickly-build-patient-trust-u45bXzG5HeomCslG/ /ems-products/patient-handling/articles/4-things-to-explain-to-patients-to-increase-their-comfort-and-compliance-Fb7FlLaYgbIGlZs0/ Put yourself in the patient’s position to gain an understanding of how their fear may complicate your interventions Fri, 23 Aug 2024 14:07:29 GMT /ems-products/patient-handling/articles/4-things-to-explain-to-patients-to-increase-their-comfort-and-compliance-Fb7FlLaYgbIGlZs0/ /one-for-the-road/one-for-the-road-responding-to-the-impossible-request How to respond to, “I want my mom,” and other patient requests out of our control, with Steve Whitehead Wed, 21 Aug 2024 12:19:47 GMT /one-for-the-road/one-for-the-road-responding-to-the-impossible-request /ems-trend-report/celebrating-75-years-of-transformative-healthcare-with-mercy-flights Adapting to growth and changing demands with innovative community partnerships Tue, 20 Aug 2024 04:33:27 GMT /ems-trend-report/celebrating-75-years-of-transformative-healthcare-with-mercy-flights /legal/fri-2024-quick-take-they-treated-the-patient-like-a-problem Firefighter/EMT-turned-attorney Steve Wirth addressed the criminalization of medical errors in cases like the Elijah McClain trial Fri, 16 Aug 2024 16:30:30 GMT /legal/fri-2024-quick-take-they-treated-the-patient-like-a-problem /international/navigating-international-healthcare-and-a-60k-flight-home Chris Cebollero shares a recent family health emergency and offers his insider views on the quality of international medical care in contrast to the U.S. Fri, 09 Aug 2024 16:51:09 GMT /international/navigating-international-healthcare-and-a-60k-flight-home /pioneers-in-practice-case-studies-in-telehealth-and-community-paramedicine/how-does-a-community-re-imagine-compassion-to-avoid-crisis-whenever-possible Inside Health 34 – UC Davis Fire’s mobile approach to non-emergent support and service navigation Tue, 05 Mar 2024 14:57:16 GMT /pioneers-in-practice-case-studies-in-telehealth-and-community-paramedicine/how-does-a-community-re-imagine-compassion-to-avoid-crisis-whenever-possible /patient-care/articles/a-chiefs-lesson-on-the-importance-of-empathy-in-the-field-dVZcxtpAXAeQI4BM/ Takeaways from a GSW response that quickly escalated into chaos Thu, 02 Mar 2023 14:40:13 GMT /patient-care/articles/a-chiefs-lesson-on-the-importance-of-empathy-in-the-field-dVZcxtpAXAeQI4BM/ /patient-care-compassion/torn-piece-of-paper-with-word-Trust-on-it.jpg “EMS is a privilege that has been entrusted to you for safekeeping” Tue, 23 Aug 2022 18:17:23 GMT /patient-care-compassion/torn-piece-of-paper-with-word-Trust-on-it.jpg /ems-management/articles/how-compassion-on-the-job-leads-to-efficient-outcomes-on-scene-Yvjb7EPf5MUza7Qo/ While every situation is different, most people are more receptive to a sympathetic approach than an authoritative command Mon, 01 Aug 2022 15:50:08 GMT /ems-management/articles/how-compassion-on-the-job-leads-to-efficient-outcomes-on-scene-Yvjb7EPf5MUza7Qo/ /ems-products/fitness-mental-health-wellness/articles/quiet-presence-strengthening-first-responder-empathy-6ovP97bJjbuTVBMu/ Responders are taught about "command presence," but what about the "quiet presence" that comes with empathy? Wed, 22 Jun 2022 13:58:24 GMT /ems-products/fitness-mental-health-wellness/articles/quiet-presence-strengthening-first-responder-empathy-6ovP97bJjbuTVBMu/ /ems-advocacy/articles/compassion-and-skill-mindfulness-in-ems-K2d5r37gxzaCoD5i/ Being thoughtful is the key to success in EMS training, providing compassionate care and setting priorities Mon, 26 Aug 2019 18:03:20 GMT /ems-advocacy/articles/compassion-and-skill-mindfulness-in-ems-K2d5r37gxzaCoD5i/ /ems-advocacy/cure-sometimes-treat-often-comfort-always There is a disparity in what EMS providers think is a job well done and what patients think Wed, 13 Sep 2017 12:20:52 GMT /ems-advocacy/cure-sometimes-treat-often-comfort-always /community-awareness/articles/surprise-your-patients-with-kindness-to-make-a-difference-NXzbHJBhNAW4v0Pg/ When we offer our service in an unexpected way magic happens Tue, 26 Jan 2016 22:54:50 GMT /community-awareness/articles/surprise-your-patients-with-kindness-to-make-a-difference-NXzbHJBhNAW4v0Pg/ /ems-advocacy/articles/to-practice-compassion-in-ems-do-the-small-things-well-b2TFlr2QCzvvs0BW/ The curse of a busy EMS career is that compassion is the skill that erodes while all the rest of our skills become stronger with constant practice Thu, 30 Jun 2011 11:03:58 GMT /ems-advocacy/articles/to-practice-compassion-in-ems-do-the-small-things-well-b2TFlr2QCzvvs0BW/ /legal/balancing-care-and-collaboration-key-lessons-from-ems-and-law-enforcement-interactions Real-world case studies from EMS Lawyer Doug Wolfberg reveal critical takeaways for EMS providers working alongside law enforcement Wed, 06 Nov 2024 15:19:45 GMT /legal/balancing-care-and-collaboration-key-lessons-from-ems-and-law-enforcement-interactions /ems-advocacy/is-regression-our-path-forward Matt Zavadsky challenges EMS system design Tue, 01 Oct 2024 15:53:42 GMT /ems-advocacy/is-regression-our-path-forward /patient-assessment/one-for-the-road-do-you-know-your-in-police-custody-red-flags Steve Whitehead shares some important evaluation signs Wed, 16 Oct 2024 14:03:46 GMT /patient-assessment/one-for-the-road-do-you-know-your-in-police-custody-red-flags /one-for-the-road/one-for-the-road-responding-to-the-impossible-request How to respond to, “I want my mom,” and other patient requests out of our control, with Steve Whitehead Wed, 21 Aug 2024 12:19:47 GMT /one-for-the-road/one-for-the-road-responding-to-the-impossible-request /ems-products/patient-handling/articles/4-things-to-explain-to-patients-to-increase-their-comfort-and-compliance-Fb7FlLaYgbIGlZs0/ Put yourself in the patient’s position to gain an understanding of how their fear may complicate your interventions Fri, 23 Aug 2024 14:07:29 GMT /ems-products/patient-handling/articles/4-things-to-explain-to-patients-to-increase-their-comfort-and-compliance-Fb7FlLaYgbIGlZs0/