Communication
Discover our directory of articles on Communication in EMS, designed to help professionals enhance their verbal and non-verbal skills for more effective interactions with patients, colleagues, and other first responders. This collection covers topics like crisis communication, patient rapport, and inter-agency coordination. Mastering communication is key to ensuring clear, accurate, and compassionate exchanges in high-pressure environments. For related content, check out our management resources. Improve your communication skills with our expert guidance.
The role of reliable connectivity options in the modern EMS landscape
Real-world case studies from EMS Lawyer Doug Wolfberg reveal critical takeaways for EMS providers working alongside law enforcement
Beware bad actors鈥� tricks and t(h)reats
Personnel from three towns trained on their response to a school shooting in Manchester-by-the-Sea
911 callers in Morgan County will have the option of sending images, video or live-streaming to a dispatcher
First responders are the backbone of community safety; here are several meaningful ways to thank these dedicated professionals
How AI and deployable communications are changing the field
Automating key steps can help EMS users save time and eliminate mistakes
Use a portable power station to quickly and quietly charge radios, smartphones and power lighting and other devices when other power sources are not available
FEMA Administrator Deanne Criswell said false claims about withholding aid are demoralizing to relief workers
Mayor Brandon Scott said the city is readying a team of call takers, dispatchers, support staff and a supervisor to deploy in a few hours
T-Priority brings agencies of all sizes cutting-edge 5G solutions, best-in-class partners and America鈥檚 best 5G network experience for first responders
Three of the FDNY鈥檚 leading responders on Sept. 11, 2001, reflect on how 9/11 impacted EMS and beyond
A drone equipped with a large speaker and boom microphone was created for first responders as a tool for safer two-way communication with large crowds
Jefferson County 911 is in the process of using artificial intelligence to improve operations and help with dispatcher shortage
Actionable insights for overcoming EMS workforce challenges and achieving career success
Preventing disruptive emergency communication outages
Transforming how we respond to emergencies and, ultimately, how we save lives
Age, capabilities and outages point toward a growing problem in the nation鈥檚 emergency response system
Health Department officials have seen a steady increase in 988 calls over the last two years
Brian Webster, CEO of Kestra Medical Technologies, brings significant healthcare expertise to Pulsara鈥檚 Board of Directors
The purpose of the challenge is to improve relationships between dive teams from law enforcement and fire/EMS agencies
CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts
With the help of Pulsara, some young patients can be safely taken directly from the scene to behavioral health facilities
With Prepared鈥檚 technology, iPhone users can share live video during an Emergency SOS call; dispatchers can also share data with first responders while they鈥檙e en route
Officials determined that a firewall, not a cyberattack, prevented 911 calls from going through
Snohomish County 911 and Valley Com 911 successfully executed a live 911 call re-routing drill on June 5, confirming the vision that has been four years in the making
An EMT鈥檚 personal story and tips on how to communicate with individuals with aphasia in an emergency situation
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